🌿 Pilates in Garden Studio Policy
Welcome to Pilates in Garden. To maintain a safe, respectful, and effective environment for all, we kindly ask that you review and follow the policies below.
🕒 Class Guidelines
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All classes and private sessions are 50 minutes long and begin exactly at the scheduled time, not at arrival.
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Please arrive at least 5 minutes early. If you arrive more than 10 minutes late to a group class, you will not be allowed to join for safety and respect to others.
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Please keep noise levels low in the waiting area, as other sessions may be in progress.
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If you are experiencing any pain, discomfort, or medical changes, please notify your instructor before the class.
👕 Dress Code
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Wear form-fitting workout attire that allows for posture correction.
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Socks are required.
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Pilates socks are highly recommended for:
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Anti-slip protection and improved safety
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Enhanced toe alignment and movement efficiency
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Hygiene, warmth, and callus prevention
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Regular socks are discouraged.
🧾 Booking & Payment Policy
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All classes must be paid in advance.
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All class packages are non-refundable.
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In exceptional cases where a refund is granted, the amount will be adjusted based on the full, non-discounted price of used sessions.
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Packages are non-transferable.
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Group classes require a minimum of 2 participants.
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If only one person is booked, the class will be canceled and notice will be provided.
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Cancellations or rescheduling must be made at least 24 hours in advance.
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Late cancellations, same-day cancellations, or no-shows will result in 1 session being deducted from your pass.
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We reserve the right to assign substitute instructors if needed.
📌 Package Validity
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10-Class Package – valid for 3 months
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20-Class Package – valid for 6 months
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30-Class Package – valid for 9 months
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50-Class Package – valid for 12 months
💡 Prices do not include GST (5%).
🎉 Seniors (65+) receive an additional 5% discount on all packages.